Shipping policy

Order Processing Orders are typically processed within 1–3 business days. You will receive a confirmation email once your order has shipped, along with tracking information when available.

Shipping Times ThinkSpring works with specialty suppliers to bring you unique STEM and Montessori-inspired toys. Because of this, most items ship from international fulfillment centers, and delivery typically takes 2–4 weeks depending on your location and the specific item ordered. Some items may arrive faster; others, particularly custom or lower-volume items, may take slightly longer.

We know this is longer than typical domestic shipping, and we believe in being upfront about it — please factor this into your order timing, especially for gifts or time-sensitive occasions.

Multiple Items, Multiple Packages If you order more than one item, they may ship separately and arrive on different days, since they may come from different fulfillment locations. This is normal and does not indicate a problem with your order.

Customs and Import Fees International shipments may occasionally be subject to customs inspection or import fees depending on your country and local regulations. Any such fees are the responsibility of the customer and are not included in your order total.

Lost or Delayed Packages If your tracking shows no movement for more than 10 business days, or your estimated delivery window has passed, contact us at info@thinkspring.shop and we'll look into it with our shipping partners.

Address Accuracy Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect address provided by the customer, though we're happy to help however we can if this happens.